Frequently Asked Questions

We ask that clients email no later than 5:00 pm the day before the desired cancellation in order to avoid being charged.

We currently accept American Express, MasterCard, and Visa.

Absolutely. Before we assign a regular walker for your pup, you and will have a chance to meet them and make sure the walker and your dog are a good fit. This meeting will also be an opportunity for you to go over any special requests or concerns regarding the care of your pup.

Call us at 917-912-3968 to schedule a free meet and greet with one of our fantastic walkers!

Yes. NYC Dog Walkers is a bonded and insured company.

All of our walkers are bonded and insured employees of NYC Dog Walkers. We never hire freelancers or independent contractors. Your pup’s walker will have the same route every day, so there is no need for extra tracking!

Our coverage area extends from 128th Street on the Upper West Side and from 102nd Street on the Upper East side all the way down to the Wall Street area and everywhere in between.

Yes. We assign territories geographically so you and your pup will have the same dog walker every day.

No, we limit the number of dogs we walk to small groups of up to 4 dogs. Semi private small groups range in size from two dogs to a maximum of four dogs.

No, our dogs are never left unattended for any reason.